Your privacy is our priority: By registering with TK99 Flight, you agree to this Privacy Policy. We will never sell your information.
1Introduction
TK99 Flight is an international online betting and gaming platform serving users in Bangladesh. We believe that protecting each member's personal data is a fundamental right. This Privacy Policy ("Policy") explains how TK99 Flight handles your information.
This Privacy Policy applies to our website, mobile app, and all other digital services. By using the platform, you automatically agree to this Policy. We may update it at any time, and your continued use of our services after any changes constitutes acceptance of the revised Policy.
- This policy is provided in Bengali for the convenience of our Bangladeshi members.
- In the event of any dispute, the English version shall be considered final.
- You will be notified of any policy changes via email or an on-platform notice.
2What Information We Collect
TK99 Flight collects your information in several ways. Some is provided directly by you, while some is collected automatically. Below is a breakdown of the types of information we collect:
| Data Type |
Example |
Purpose |
| Identity Information |
Name, date of birth, national ID |
KYC Verification & Account Management |
| Contact Information |
Email, phone number, address |
Communications & Security Messages |
| Financial Information |
Mobile banking number, transaction history |
Payment Processing |
| Usage data |
Login times, bet history, game activity |
Service improvement & fraud prevention |
| Technical Information |
IP address, device information, browser type |
Security & System Operations |
We only collect information that is strictly necessary. Requesting excessive or irrelevant data is against tk99 flight's policy.
3Use of Data
Tk99 flight uses the data it collects for specific purposes only. We never use your information for unauthorized ends. The main reasons we use your data are:
- Ensuring account registration and management.
- Processing payments and completing withdrawals.
- Completing KYC and age verification processes.
- Preventing fraud, money laundering, and misuse.
- Providing customer support and technical assistance.
- Sending promotional offers and bonuses (with your consent).
- Personalizing your platform experience.
- Meeting legal and regulatory obligations.
- Maintaining platform security and functionality.
You can opt out of marketing emails or SMS at any time from the Settings page.
4Data Sharing & Disclosure
TK99 Flight never sells your personal data to third parties. However, limited sharing may occur in certain specific circumstances:
- Payment Partners: Necessary information is shared with approved payment gateways such as Mobile Pay, Nagad, and Rocket to process your transactions.
- Law Enforcement: Information may be disclosed to government authorities where required by court order or legal obligation.
- KYC Partner: Limited information may be shared with authorized verification agencies for identity checks.
- Technology service providers: Cloud and server providers may process technical data to keep the platform running.
- Fraud prevention: Relevant information may be exchanged with regulatory authorities to prevent suspicious activity.
Only the necessary information is shared in each case, and third parties are required to adhere to our privacy standards.
5Cookies Policy
TK99 Flight uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser or on your device.
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functionality Cookies: Helps remember your preferences such as language and settings.
- Analytics cookies: Collects anonymized statistics to understand user behavior on the platform.
- Marketing Cookies: To show you relevant ads — you can opt out of this at any time.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
6Data Security Measures
TK99 Flight has implemented industry-standard security measures to protect your data. Our technical and procedural safeguards include:
- 256-bit SSL/TLS encryption applied to all data transmissions.
- Financial information is stored with AES-256 encryption.
- Two-factor authentication (2FA) is available and enabled.
- Regular security audits and penetration testing.
- Restricted access controls — only authorized personnel can view your data.
- 24/7 physical security monitoring at our data centers.
- Regular data backups and a disaster recovery plan.
That said, no system on the internet is 100% secure. Keep your password confidential and report anything suspicious to us immediately.
7Your Data Rights
As a TK99 Flight member, you have important rights over your own data. We respect these rights and make them easy to exercise:
- Right to Access: You can request to see what personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information we hold.
- Right to Erasure: You can request deletion of your data unless we are required to retain it by law.
- Right to Restrict Processing: You can request to restrict how your data is used for specific purposes.
- Right to data portability: You can request your data in a machine-readable format.
- Right to Object: You can request to opt out of marketing communications at any time.
For any requests support@tk99flight.betEmail us at. We'll do our best to respond within 30 days.
8Data Retention Period
TK99 Flight does not retain your information longer than necessary. Retention periods vary depending on the type and purpose of the data:
- Active account data — retained for as long as the account remains active.
- Financial transaction records — typically 5–7 years, as required by law.
- KYC documents — at least 5 years following verification.
- Closed account data — retained for 6 months to 3 years after closure.
- Log files and technical data — retained for up to 12 months.
Once the retention period expires, data is securely deleted or anonymized.
9Third-Party Services
TK99 Flight uses certain third-party technology services on its platform. These providers operate under our instructions and are not permitted to use your data for their own purposes.
- Payment processors: Mobile Pay, Nagad, Rocket, and other approved gateways.
- Cloud infrastructure: secure server services meeting international standards.
- Analytics: anonymous analysis of user behavior.
- KYC verification: through approved identity verification services.
TK99 Flight is not responsible for the privacy practices of any external websites. This policy applies solely to our platform.